Case study

Sanitas Customer Portal Relaunch

A global framework for fast and efficient feature development based on a multi-layered microservices architecture and a consistent new visual design were created and implemented for the relaunch of the Sanitas Customer Portal website and offer calculator.

Infocentric supported us in relaunching our online environments to improve the touch points for our external and internal target groups.

Lukas Vogt, Head of Business Development and CIO

Challenge

With their growing needs for excellent customer self service, Sanitas wanted to improve their customer service platform. Key targets were shorter release cycles, consolidated technologies and provision of a more consistent visual design with multi-device support. They turned to Infocentric for help.

Sanitas Customer Portal displayed on an desktop computer

37
Microservices integrated

Approach

Infocentric developed application concepts and data models and lead the application development. The close collaboration with the Sanitas Scrum team and the integration of the expertise of both the Infocentric and Sanitas teams strongly contributed to the success of the project.

Woman checking the Sanitas Customer Portal on a laptop
Sanitas Customer Portal on a tablet
Sanitas Customer Portal on a mobile device

Result

Working in close collaboration with the Sanitas development team, Infocentric built a solution that offers easier and more cost-effective implementation of new features with technical integration of all microservices through interfaces between the CMS and other systems.

A new visual design and user experience, now support mobile devices, was applied and Sanitas now has a consistent corporate identity across all its customer platforms and has also improved the ease of use for marketing and communication purposes.

53
Webcomponents developed

Talk to us

How can we help you deliver on your business goals?

Send message +41 56 210 01 20